Q. Why are these products being offered for free?
A. When you become a member of eFree Club, you'll be able to receive free products simply by completing customer surveys regarding topics such as your television viewing habits, viewing short ads, and doing other free things for our partners — at no cost to you. Our partners are media companies, market research firms, promotional companies, and other businesses that thrive on customer information. The information you supply to our partners by completing customer surveys is very valuable to them, and to thank you for your time they will reward you with valuable free products.

Q. What kind of free items are available?
A. A wide variety of free items (HUNDREDS of free items from HUNDREDS of manufacturers) are available. The variety of free items available to Club members is incredible – you name it, it is probably available.

Q. What condition are the free items in?
A. All of the free items being offered are NEW (not used or refurbished).

Q. Do the free items come with a warranty?
A. In the very unlikely event you experience problems with any items, rest assured that you are covered by a full manufacturer's warranty. Many of the products being offered are from large manufacturers such as Sony, Maytag, Canon, etc. and the manufacturers will stand behind their products should you have a problem during the warranty period.

Q. Do you accept international orders?
A. We welcome international orders from all countries and have Club members from around the world.

Q. Are there any shipping costs for the free products?
A. A majority of the companies we partner with will send you the free items with no shipping cost to you.

Q. Are there any limitations as to how many free items I can receive?
A. There are also no limitations as to how many free items you can receive, provided that you fill out the required survey for each particular item.

Q. How much time is required to complete a survey?
A. The amount of time to fill out each survey will vary depending on the particular partner site, however most of the surveys take very little time to complete.

Q. What do I receive with my membership?
A. With your membership you will receive the eFree Club Guide, your complete guide to best free offers on the Internet. As a member, you'll also receive a year's worth of FREE updates of the eFree Club Guide.

Q. How quickly will I get my membership materials?
A. By joining the Club online, you will become an eFree Club member immediately. Once you sign up with eFree Club, you will immediately gain access to our exclusive eFree Club Guide.

Q. Do you charge any other fees besides the membership charge?
A. No. Other than a one-year membership fee of $19.95, you are never obligated to purchase anything from us and we do not charge any extra fees beyond your membership.

Q. What if I have an issue with one of your promotional partners?
A. Please note that eFree Club is a promotional research and referral service. Each of our partners sets the terms for their free offers. Once you become an eFree Club member and are referred to our partners, you will deal directly with our partners. We carefully screen our promotional partners and take pride in our customer service. Although our partners are highly reputable independent companies, if you should have an issue with one of our partners, please contact us and we will look into the matter.

Q. How long does membership last?
A. Membership lasts for one year.